Terms and Conditions
Arcade Rewind does not warrant, guarantee or make any representations regarding the currency, correctness, accuracy, reliability, or any other aspect regarding characteristics or use of the information presented in the service and/or links thereto and expressly disclaims liability for errors and omissions in the contents of this website. Images are used as reference and products can vary slightly.
The user accepts sole responsibility and risk associated with the use of the material on this service, irrespective of the purpose to which such use or results are applied. By accessing the Arcade Rewind web site, you agree to the terms & conditions and related laws, if you do not agree to these terms & conditions do not use our site. All information and material is for illustration purposes only, there is no intention to create any business or employment relationship with Arcade Rewind.
In no event shall Arcade Rewind be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action contract, negligence or tort, rising out of or in connection with the use or performance of materials on this service.
We Value Your Privacy
When you visit Arcade Rewind web site, the following information is automatically collected for statistical purposes:
- Your server address (IP)
- Your top level domain name (for example .com, .net, .org, etc)
- The pages you accessed and documents downloaded
- The type of browser you are using.
Additional information may be voluntarily supplied through on-line forms and e-mail for specific purposes. Information is only used to improve our products, improve our service and to adjust the presentation of our site.
Arcade Rewind will only use such information for the purpose for which it was supplied and such information will not be disclosed to any third party without your consent, or unless required by law. We ensure that your information is secure. Arcade Rewind have put mechanisms in place to prevent any unauthorised access to online information that is collected.
Arcade Rewind materials, including site design and page documents, are the sole property of Arcade Rewind and are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights.
Arcade Rewind and all associated businesses take no responsibility for any possible Trademarks incorporated within the products it sells(including but no limited to graphics, logos and programs) these are the responsibility of the supplies/manufactures or any 3rd part entities or associates.
Copyright of Arcade Rewind materials resides with Arcade Rewind.
Apart from any fair dealing for the purposes of study, research, criticism and review, as permitted under copyright legislation, no part of these services may be reproduced, re-used or redistributed for any purpose whatsoever, or distributed to a third party for such purpose, without written permission from the management of Arcade Rewind.
Please choose carefully. We are not required to provide a refund or replacement if you change your mind or you make a wrong decision.
You can choose a refund, exchange or credit note if an item of goods has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from description or sample shown to you
- doesn’t do what we said it would , or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time frame.
To qualify for a returns claim you must inform us of the exact damage within 7 days upon receiving your item. Shipping to your door, delivery and installation fees are NON-REFUNDABLE under any circumstances and the buyer has to return the item/good at his/her expense.
Return policy does not cover damages caused from misuse, abuse, incorrect assembly, irregular maintenance and physical damages. Any credit will be issued once merchandise has been received.
A 25% restocking fee will be charged for all supplied products.
All special sale items are NON-REFUNDABLE.
Customers need to inspect item carefully (from pictures provided on our website, physical stock in our warehouse or on site at a Distributor) and accept the item conditions before purchase.
Any new orders whether paid by deposit, or full amount of item paid, cancellation will attract a 20% cancellation fee related to administration and accounting costs .
Please retain your invoice, or receipt as your proof of purchase.
Terms and conditions
All prices on this website are in Australian Dollars, unless specified otherwise.
All merchandise belongs to Arcade Rewind, unless payment is made in full. In addition, Arcade Rewind reserves the right to charge the buyer storage on goods/items not collected or delivered within 21 days of notification of their availability at $25 per week or part thereof, or unless other specific arrangements are made.
All of our products are supplied under stringent quality control. However, if there is a manufacturing fault, please inform us within 7 days of receiving goods, to be entitled to a replacement or repair.
Damaged caused by ordinary wear, misuse, abuse, incorrect assembly, improper or abnormal usage, irregular maintenance and physical damages are not covered in the warranty. Warranty is ex-factory/warehouse and is transferable , any returns have to be shipped back or brought back to Arcade Rewind for assessment and inspection at the buyers cost.
Arcade Rewind will endeavour to source local repair for all replacement items for warranty
Payment must be made in full before item/s are dispatched, unless special arrangements are approved by staff.
Payments made as deposit are non-refundable, or part refund can be made at the discretion of Arcade Rewind after a 7 day cooling off period.
We accept payments in cash, Master card, Visa card, bank deposit and electronic bank transfer. No credit card details are retained, or stored on our site, or with our providers, all payments are through our bank, or PayPal.
All deliveries are made during Mon-Fri trading hours. All deliveries are assumed to be ground floor, we reserve the right to refuse if a difficult delivery condition is not disclosed.
If items are delivered by courier, couriers only provide one driver on truck/tray, please make sure you have some one that is capable of helping the driver take item from the truck. Courier only delivers to ground level, and he is not responsible for any assembling work.
All boxed item delivery will be arranged within 7 working days upon receipt of the payment, or otherwise will be arranged according to buyer’s instruction at time of purchase. Arcade Rewind insures/takes responsibility of the goods in transport. Risk will pass to the buyer on receipt of goods from pick up address/delivery has occured.
For courier deliveries, please check the package carefully in front of the courier delivery driver before signing/accepting the item. Please inform the courier driver and us as soon as possible when any damage found on package/goods and do not accept delivery. Please make note on the connote for any damage found upon attempted delivery, otherwise exchange cannot be provided.
Arcade Rewind endeavours to provide in home warranty nationwide. In Remote/regional areas Arcade Rewind will work with you to have goods repaired locally in a suitable time frame. Warranty period varies from product to product.
THE WARRANTY DOES NOT APPLY TO
- Improper Care
Please take care to treat your Machine like the high quality product it is. Proper care and use are essential to preserving your rights under this warranty. Arcade Rewind will not repair or replace parts if improper maintenance or improper use causes damage. This warranty does not apply if your Arcade Rewind product is damaged by the use of detergents, abrasives, or other harsh cleaning agents.
- Accidents, Abuse, or Normal Wear and Tear
Defects judged by Arcade Rewind to be the result of normal wear and tear, accidental damage, alteration, misuse, abuse (including burning, scratches, scuffs, dents, chips, marks, accidental breakage, normal wear and tear or watermarks), neglect, improper installation, placing the product in an outdoor area or natural calamity are not covered under this warranty.
- Glass Table Top
This warranty does not cover the Glass Table Top from scratches or breakage once supplied
- Subsequent owners: Arcade Rewind extends this warranty to the original owner and however does not extend to subsequent owners. Only purchases from Arcade Rewind or an authorized Distributor.
- Commercial, rental trade, institutional or other non-residential use: This warranty does Cover the afore mentioned business types
- Demonstration tables, floor samples (unless proven structurally defective, the definition of which does not include nicks, dents, scratches, gouges and flaws resulting from daily wear and tear due to being a floor sample or resulting from disassembly and reassembly of the floor sample), pre-owned products (other than as expressly set forth herein) and non-commercial tables used in an institutional or commercial setting;
- Consumable Heavy contact items such as Joysticks and buttons are supplied with full warranty however damage and misuse will void warranty.
- Damages incurred during handling and transportation of the product by the customer or their contractor.
- Labor charges and related expenses for removal, installation or replacement of the product or components in non standard living /commercial or industrial environments are not covered under this warranty.
- Arcade Rewind reserves the right to decide whether a component should be repaired or replaced.